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FAQ FOR UPLOADING FILES AND EMAIL CONFIGURATION

When you register for an account for web hosting with us you get your own
userid and password in order to upload files to your website and for
accessing your email under domain. 
UPLOADING FILES TO THE SERVER ON YOUR ACCOUNT 
In order to upload files to the server you can either use windows 
FTP (File Transfer Protocol) or other shareware programs like 
Cute FTP , Ws FTP etc.

In order to upload files to the server you would be required to enter the
following details. 
1: Server Name 
2: User ID 
3: Password 

For accounts hosted on Linux :
Server Name : www.yourdomainname.com (eg: www.softechsol.com) 
User ID : what you choose (eg: john) 
Password : as given to you 

For accounts hosted on Windows NT :
Server Name : ftp.yourdomainname.com (eg: ftp.softechsol.net) 
Userid : what you choose (eg: john) 
Password : as given to you. 
Configuring your email client to read your Email :
In order to read your email you would be required to enter the following
details. 
1: Incoming mail server 
2: Outgoing mail server 
3: User ID 
4: Password 

For accounts hosted on Linux :
Incoming mail server : yourdomainname.com (eg: softechsol.com)
Outgoing mail server : your ISP address (eg : bom3.vsnl.net.in) 
For MTNL accounts : mail1.mtnl.net.in 
For ROLTANET accounts smtp.roltanet.com

User ID : what you have chosen (eg: john) 
Password : as assigned to you 

For accounts hosted on Windows NT :
Incoming mail server : mail.yourdomain.com (eg. mail.softechsol.com)
Outgoing mail server : your ISP address (eg : bom3.vsnl.net.in) 
For MTNL accounts mail1.mtnl.net.in 
For ROLTANET accounts smtp.roltanet.com

User ID : userid/yourdomainname.com (eg : john/softechsol.com)
Password : as assigned to you 

These are generally the main details required to configure any email client. 
For accounts hosted on Windows NT : 
Email us at support@softechsol.com


For accounts hosted on Linux :

Open windows telnet Click on Connect option and select Remote System
In the window that appears enter Host name as yourdomainname.com and
click on connect. On Prompt enter your userid and password. Upon logging
into the server type passwd and click Enter. Now you will be prompted to
enter your old password Enter your old password and click Enter. Now you
will be prompted to enter your new password. Enter the password which
you wish to have for your account and click enter) (Note : Your password
must be at least 6 characters long and a combination of alphabets and
numbers. It should not be based on a dictionary word. 
Eg: for the account john@softechsol.net The password can be jon123
and not john123 since john is a dictionary word) 

Please note that we do not maintain records of customer passwords for
security purposes so please maintain your passwords efficiently. In case
you have forgotten your password please contact Us.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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